Beschreibung
The perfect negotiator is said to be both assertive and
flexible, endowed with a brilliant intellect and an amazing
memory. But how do the rest survive in international
business and diplomacy? It is just like succeeding at
sports – talent may be 20 %; the rest is training. Here
are fourteen exercises that you can do in class, all based
on real-life cases. Steering through the phases of
confrontation, competition, and cooperation will help you to
resolve conflicts and achieve win/win results. As he did in
his first book, International Negotiations, the
author, an experienced diplomat, shows you step by step how
to succeed in negotiations without being a genius.
Alexander Mühlen is a retired German
diplomat, who served his country among other places in
Yemen, UN Geneva, Singapore, Chile and Uganda.
